AEROPORTOS DA MADEIRA (ANAM)

HIGHLIGHTS

 

  • Public touch-screens in airport arrival lounges
     
  • + Internal touch-screens for airport staff
     
  • External content providers (f ex regional tourism board & weather services)

Communicate to travellers & employees via touch-screen information kiosks



This project includes different types of large-sized touch + non-touch information kiosks, located in the airports of Funchal (Madeira) and Porto Santo.


Some kiosks are designed for travellers and offers:

  • Information & inspiration about the destinations (cultural events, points of interest, hiking  & biking routes, weather forecasts etc)
     
  • Possibility to scan relevant info on QR codes, to bring it with you on your phone (f.ex. adresses on museums, events stored directly in your calendar etc)
     
  • Practical info about the airport, how to get to and from it , parking prices etc. 


Other kiosks are for internal use (employees only) and contains:
 

  • Internal communication to employees
     
  • Daily menues in the different restaurants & cafés
     
  • Employee offers (partnership discount programs etc)
     
  • Actual satisfaction statistics and other surveys


The system includes external content feed delivered by various sources such as airport employees, cooperation partners located outside (f.ex. the national tourism board) as well as automatised integration to external webressources (f.ex. weather forecasts).


 

Delivery included: 

  • Design (graphical + interaction) of all interfaces for the different kiosks
  • Interface development (users, content managers and administrators)
  • Technical setup (Backoffice CMS + implementation of Acquire)
  • Technical developments (functionality)
  • Statistics (tracking, analysis and presentation)
  • Maintenance contract

 

Data-flow (simplified):

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